| Marca | Modelo (Chassis) | Sintoma | Causa | Solução | Por: |
|---|---|---|---|---|---|
| Sony | SATB1 | MENUS BOWING, GHOSTING AROUND EDGES | Customers menus are bowing and ghosting around the edges, how can this be eliminated? | ||
| Sony | SATB1 | REMOTE CONTROL NOT WORKING | What can cause a remote control not to work? | ||
| Sony | SATB1 | IRD ABLE TO DIAL OUT FROM PBX SYSTEM | Will the IRD be able to dial out if the phone line is from aPBX system? | ||
| Sony | SATB1 | MODEM NOT DIALING OUT, EMITS CLICKING NOISE | Customer having problems with modem dialing out and it emitsa clicking noise. | ||
| Sony | SATB1 | DISH LOOKS OFF CENTER | Customer says dish looks like it is off center. | ||
| Sony | SATB1 | REMOTE CONTROL NOT WORKING AT NIGHT | Why will the remote control work during the day, but not at night? | ||
| Sony | SATB1 | USING VCR'S WITH CABLE MOUSE AND CONTROL-S | Can the latest Sony VCR's with cable mouse and control-s beused to change channels via the control-s on the DSS to record multipleevents on the VCR? | ||
| Sony | SATB1 | BACKUP MEMORY IN A POWER OUTAGE | Does the IRD have backup memory in case of power outage? | ||
| Sony | SATB1 | LED ON LNB NOT FLASHING | The LED on the LNB is not flashing. | ||
| Sony | SATB1 | OPERATING 2 RECEIVERS ON A DUAL OUTPUT DISH | Is it necessary to have a voltage switch to operate tworeceivers on a dual output dish? | ||
| Sony | SATB1 | RESETTING THE DSS RECEIVER | How is the Sony DSS receiver reset? | ||
| Sony | SATB1 | STARSIGHT CHIP | Will Sony be putting a starsight chip in the DSS receiver? | ||
| Sony | SATB1 | NO OPTION TO BUY PAY PER VIEW MOVIE SCREEN | When a customer goes to purchase a pay per view movie, theydo not receive the screen with the option to buy the movie. | ||
| Sony | SATB1 | DSS COMPATIBLE WITH CHANNEL MASTER | Is the DSS compatible with the CHannel Master (third partyvoltage switch)? | ||
| Sony | SATB1 | LOST/STOLEN CARD REPLACEMENT | If a person or dealer looses their card or its stolen how dothey get a replacement card? |