| Marca | Modelo (Chassis) | Sintoma | Causa | Solução | Por: |
|---|---|---|---|---|---|
| Sony | S5200S | WARRANTY CARD | I have a customer that purchased a system. The warranty cardstates that he has a two-year parts and labor warranty. However, theTCW255 in the warranty book states that this has a one-year parts andlabor warranty. | ||
| Sony | CCDSP7 | PART NUMBER FOR SOFT CASE | I need the part number for the complete soft case that comeswith the CCD-SP7. -HQ COMMENTS: The part number is A-7002-376-A. A service bulletin willbe issued. | ||
| Sony | EVS350 | TAPE EJECTS/WHEN THE RECORD BUTTON IS HIT | Tape ejects when you press the Record button. When the cass-ette tape is put in the unit, CN-405 pins 16 and 17 were found to beopen. | ||
| Sony | STRAV760 | REMOTE REPLACEMENT | Customer wants replacement for RM-S760 remote. These unitsare no longer available. Is there a replacement for this model? -HQ COMMENTS: The replacement is RM-S520. The part number isA-4372-026-A. | ||
| Sony | STRAV560 | REMOTE REPLACEMENT | Customer wants replacement for RM-S760 remote. These unitsare no longer available. Is there a replacement for this model? -HQ COMMENTS: The replacement is RM-S520. The part number isA-4372-026-A. | ||
| Sony | STRAV460 | REMOTE REPLACEMENT | Customer wants replacement for RM-S760 remote. These unitsare no longer available. Is there a replacement for this model? -HQ COMMENTS: The replacement is RM-S520. The part number isA-4372-026-A. | ||
| Sony | SPP50 | RESET PCB CHANGE | The circuitry that was previously on a separate reset PCB isnow included on the Main PCB. The circuit design appears to be the same. -HQ COMMENTS: Thanks for letting me know about this. I faxed Tokyo andthey will send an updated PCB layout. They told | ||
| Sony | SPPS10 | RESET PCB CHANGE | The circuitry that was previously on a separate reset PCB isnow included on the Main PCB. The circuit design appears to be the same. -HQ COMMENTS: Thanks for letting me know about this. I faxed Tokyo andthey will send an updated PCB layout. They told | ||
| Sony | SPP50 | HANDSET AND BASE DO NOT COMMUNICATE | Technician has checked receiver and transmitter circuit inboth handset and base. Both operate correctly. Data can be seen goinginto micro at ID code input pin. Any suggestions? -HQ COMMENTS: Check to make sure handset and base both use the samechanne | ||
| Sony | KV2680R | INCORRECT P/N IN S/M - NECK COVER, CORRECT P/N 4-334-942-00 | Part number in service manual (page 19, Ref. No. 6)9-910-999-51, is incorrect. The same part number 9-910-999-51 is foundin the KV-2680R service manual on page 46, Ref. No. 9 .... the samesolution applies. | ||
| Sony | FD18A | SERVICE MANUAL IS NOT AVAILABLE | Service manual is not available. When will it be released? -HQ COMMENTS: Because this is a tourist model and similar to the FD-18there will not be a service manual issued. Let us know if you would likea copy of our manual. | ||
| Sony | RMS760 | REMOTE REPLACEMENT | Customer wants replacement for RM-S760 remote. These unitsare no longer available. Is there a replacement for this model? -HQ COMMENTS: The replacement is RM-S520. The part number isA-4372-026-A. | ||
| Sony | SL2400 | PINCH ROLLER ASSEMBLY | X-3669-307-0 substitutes A-6759-344-A will not physically fit. -HQ COMMENTS: The spring must be replaced with the pinch roller. Theoriginal spring is larger and will not allow the replacement pinch rollerto fit properly. | ||
| Sony | LCR200 | AUTOFOCUS DOES NOT WORK WHEN USING WATER-RESISTANT HOUSING | When using LCR-200, water-resistant housing, the autofocusdoes not work properly. -HQ COMMENTS: Autofocus should not work with this housing. Housing istoo short for V11 try LCR-V11. | ||
| Sony | SLV70HF | PART NUMBER FOR FRONT LOADING ASSEMBLY | Is there a part number for the comlete front loading assemblyfor the SL-V70HF? -HQ COMMENTS: No, the complete front loading assembly will not be avail-able as a repair part. |